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Explore How We Protect Your Privacy

At agen108, your personal data belongs to you, and this policy explains exactly how we handle it — from the moment you open an account to every UPI…

Data collected only as neededSecure account storageYour right to access and deleteIndia-specific data handlingContact us to update records
agen108 Explore How We Protect Your Privacy
REACH OUR PRIVACY TEAM

Open a Line to Our Data Support Staff

If you have a question about how your data is used, want to request a correction, or need to exercise any right described in this policy, our dedicated privacy support team is…

Privacy Email Send a detailed written request to our privacy team at the email address listed in your account portal. We respond to all data queries within 72 hours of receipt, including requests to access or delete your personal records.
Live Chat Connect with a support agent directly through the live chat window on agen108.click. Our agents can raise a formal privacy ticket on your behalf and confirm the reference number for your records within the same session.
In-App Contact Form Log into your account and use the Contact Us form under Account Settings to submit a privacy request. This method links your ticket automatically to your account, which speeds up verification and reduces the response time.
HOW WE HANDLE YOUR DATA

Browse the Six Pillars of Our Privacy Practice

Our privacy practice is built on six concrete commitments — from how we collect cookie data to how long we keep your payment records.

Data Collection

We collect only what is necessary: your name, contact details, date of birth and the payment identifiers — UPI handles, Paytm numbers, PhonePe-linked accounts — needed to operate your account and process transactions accurately.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages on agen108.click are used. You can manage or decline non-essential cookies at any time through the cookie preferences panel in your browser settings.

Account Security

All account data is encrypted in transit using TLS and at rest using AES-256 encryption. Passwords are hashed and never stored in plain text. We apply rate-limiting on login attempts and alert you by email if a new device accesses your account.

Data Retention

Account data is retained for as long as your account is active plus the period required under applicable Indian financial regulations. If you close your account, we delete personal data not subject to a legal retention obligation within 30 days.

Who to Contact

For any privacy matter — access requests, corrections, deletion requests or complaints — address your correspondence to our Data Protection Officer. Contact details are available in the Account Settings section of agen108.click.

Requesting Changes

You have the right to correct inaccurate data, restrict processing, or ask us to erase your records where no legal retention obligation applies. Submit your request via the in-app form or privacy email and we will confirm action within seven business days.

Check the Questions We Hear Most About This Policy

The answers below cover the privacy rights and data-handling questions our account holders ask most often. If your question is not listed here, use the live chat or privacy email to get a direct response from our team.

We collect your name, email address, date of birth and payment identifiers such as your UPI handle or Paytm-linked mobile number. We also log device and IP data for account security purposes as described in this policy.

Transaction data linked to UPI, Paytm and PhonePe is encrypted at rest and in transit. We retain it only for the period required by applicable financial regulations and do not share it with advertisers or unrelated third parties.

Yes. Submit a subject access request through the in-app Contact Us form or the privacy email listed in your account portal. We will compile and send you a full copy of your data within the timeframe required by applicable law.

Send a deletion request via the privacy email or in-app form. We will erase data not subject to a legal retention obligation within 30 days and confirm this to you in writing once the deletion is complete.

We share data only with payment processors — such as UPI networks, Paytm and PhonePe gateways — strictly to process your transactions. We do not sell personal data to marketers or share it with unrelated third parties.

Log into agen108.click, go to Account Settings and use the Edit Profile option for basic details. For identity documents or payment identifiers, raise a correction request through the live chat so a support agent can verify and update the record.

Our Data Protection Officer oversees all privacy matters. You can reach the DPO through the privacy email address shown in Account Settings on agen108.click. All formal complaints and access requests should be directed there in writing.